Why is the installer showing the error "We have encountered a problem during the installation..."? ▾

The installer may come across an consequence while downloading or installing certain files. To ready this outcome, delight install the latest available updates for your Windows OS. To check for available updates for your arrangement, delight click here.

If you lot're still experiencing the same issue after updating your organisation, please endeavor to run the setup installer instead.

Why is the installation stuck on "Extracting Files"? ▾

Installer displayed incorrectly ▾

In sure cases the installer may appear 'cleaved' and it will be displayed incorrectly.

If that happens, please contact us.

Why is the installer showing a "Connection Mistake"? ▾

This outcome is commonly caused by the following:

  • An anti-virus/firewall/VPN that might block the advice with the Overwolf servers
    Brand certain to white-listing Overwolf.
  • Corrupted auto.config file
    Please follow these steps to repair it:
    1. Become to C:\Windows\Microsoft.NET\Framework\
      1. Open the 'v2.0.50727' binder then 'config'
      2. Override 'machine.config' with 'automobile.config.default' (delete the 'machine.config' file, duplicate the 'machine.config.default' file and rename information technology to 'car.config')
      3. Open the 'v4.0.30319' folder then 'config'
      4. Override 'machine.config' with 'machine.config.default' (delete the 'machine.config' file, duplicate the 'car.config.default' file and rename information technology to 'automobile.config')
    2. Go to C:\Windows\Microsoft.Net\Framework64\ and repeat steps a-d
  • Overwolf server malfunction or downtime
    Please effort once more after a while, just to make sure it's not a temporary effect.
  • Weak/Unstable Wi-Fi connexion that disconnects every at present and and so
    Connect your internet via cable or make sure your Wi-Fi connection is stable.
  • The connectedness is blocked past your Internet access provider (internet service provider)
    Reach out to your ISP to find out how to remove the block.

Installer not starting / finishing properly ▾

Overwolf is based on .Cyberspace Framework, and at times, the installed .Cyberspace component in your system may malfunction and preclude the Overwolf installer from running properly.

Kickoff, please make sure that the basic .Internet Framework 3.5 feature is installed and enabled:

  1. Open the organisation'south Command Panel
  2. Select "Programs" or "Programs and Features" (depending on the view setting):

  3. Select "Plow Windows features on or off":

  4. Make sure that the checkbox for ".NET Framework 3.5 (includes .Internet 2.0 and 3.0)" is ticked. If there is an additional .Internet Framework version in the listing, as seen in the screenshot below, make certain that information technology is ticked besides:


    5. Restart your system (if asked to) and try to launch the Overwolf installer again.

If the .NET Framework 3.v feature is already enabled, you lot may going to need reinstall the higher .NET Framework version (4.eight) installed on your organisation. For more information, delight visit this article.

Overwolf setup installer ▾

If the above-mentioned solutions did not assist you overcome the issue, please endeavor to run the setup installer (click to download ↓ ).
It comes in a zipped file, so y'all will get-go demand to extract it by using any program similar WinZip, WinRAR or 7-Cypher.
In one case the installation is complete you can go ahead and offset downloading crawly apps for your games!

Clean reinstall Overwolf client ▾

If all of the above does not work, and you are still unable to install Overwolf, then permit'south endeavor doing a full make clean sweep of all Overwolf files, so try to re-install it.

To uninstall Overwolf just go to: Start -> Control Console -> Uninstall a Programme and uninstall Overwolf.

Once you finish uninstalling, head to C:\Programme Files (x86) and check if you have an Overwolf folder (y'all shouldn't). Delete it, and proceed to do the following:

Windows 10

  1. Press the Windows key + R
  2. Type: %localappdata%
  3. Press enter
  4. Look for a folder named 'Overwolf'
  5. Delete it

Windows 7/8

  1. Click the Windows "Get-go" button
  2. In the search bar, type: %localappdata%
  3. Press enter
  4. Find the 'Overwolf' folder
  5. Delete it

Once you finish, please re-download (choose your favorite app) and launch Overwolf.

Installation file is getting removed ▾

If the installation file is finished downloading but information technology's missing from your 'Downloads' folder, it usually means an antivirus or a download manager software are automatically deleting information technology. When clicking the file to run it, you may notice that the browser'southward download bar or page says the file is either 'Removed' or 'Failed - Download fault'. For case:

We've seen this happen to users who have SAntivirus installed (sometimes, without even their cognition), simply information technology might also happen with other software. To resolve the issue you can temporarily disable the antivirus software and redownload the installer. For more than data, please visit this commodity.


RivaTuner conflict ▾

RivaTuner Statistics Server is a hardware monitoring program that usually comes bundled with MSI Afterburning. Sometimes, it may disharmonize with Overwolf and prevent it from running properly (or running at all).

To prevent any such issues, please follow the suggestions in our Overwolf and Conflicts with RivaTuner article, or shut RivaTuner entirely for the duration of the installation (yous may need to close MSI Afterburner first).

Having problem launching Overwolf afterward installation? Click here!